LAPU-LAPU CITY— Federal Express Corporation (FedEx) has officially opened a new World Service Center in Lapu-Lapu City, Cebu at the 2nd Floor (Unit 3) of the Ground-Air Logistics Corporation (GALCO) Complex inside the Mactan-Cebu International Airport Cargo Complex, bringing international shipping expertise and streamlined customs support right to the doorstep of local business owners in the Visayas.
“As Cebu continues to strengthen its position as a major hub for trade, manufacturing, and entrepreneurship, FedEx remains committed to investing in infrastructure that helps local businesses connect with global opportunities,” said Maribeth Espinosa, Managing Director of FedEx Philippines.
Whether you are a growing online merchant shipping hand-crafted local goods or a small-scale manufacturer expanding to international buyers, navigating export regulations can often feel overwhelming. The Cebu World Service Center brings FedEx services closer to customers, making international shipping more accessible, efficient, and convenient.
The new facility sits right next to the Bureau of Customs (BOC) Cebu office. This strategic placement is specifically designed to cut through bureaucratic delays and streamline international clearance processes for local exporters and businesses across the Visayas.
With cross-border e-commerce and regional exports on the rise, the new center addresses a key bottleneck for local enterprises—from micro-SMEs to established manufacturing firms—by offering direct, on-site customs support and hassle-free shipment drop-offs.
Customers visiting the center can consult with on-site clearance processors for real-time guidance on customs documentation, regulations, and international trade requirements. Additionally, the venue functions as a walk-in drop-off hub, allowing shippers to dispatch packages without waiting for scheduled courier pickups.
The opening of the World Service Center builds upon FedEx’s robust flight schedule operating out of Cebu, which currently features six inbound flights, Sunday through Friday and five outbound flights on Monday through Thursday, plus Saturday weekly.
By linking direct ground-level customs assistance with an active flight network, FedEx aims to give businesses in Cebu and surrounding island provinces faster, more reliable connectivity to over 220 countries and territories worldwide.
The opening ceremony was led by key FedEx leadership, including Anne Marie Liwag-Inawat Senior Manager for Sales, Maribeth Espinosa Managing Director, and Raymond Morales Operations Manager. (Photos: FedEx)
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