MCIA vies for World’s Best Airport Staff at Skytrax Awards 2025

LAPULAPU CITY – Mactan-Cebu International Airport (MCIA) rallies partners and passengers to support and cast their votes for its bid for the Best Airport Staff in the Skytrax World Airport Awards 2025 through the 'Abiba Sugbo' Skytrax Launch Event on August 22 at the MCIA.

 

In its Facebook page post, MCIA asks support from passengers and its partners to vote for MCIA in the “Best Airport Staff” category through scanning the QR code to vote or clicking the link: : https://bit.ly/MCIABestAirportStaff.

Skytrax serves as the gold standard for quality in the global airport industry. They assess customer experience and facilities across 570 airports worldwide. Each year, travelers from around the globe participate in the Skytrax global passenger satisfaction survey, casting their votes for the airports that have provided them with the best overall experience, MCIA FB post reads.

“MCIA is driven to create an identity and brand for airport experiences that meet global standards of excellence. Through Skytrax, we aim to continue inspiring Filipino pride in MCIA and rally our stakeholders’ support in earning its place among the world's best airports,” Cosette Canilao, Aboitiz InfraCapital, Inc. President & Chief Executive Officer said.

Recently MCIA Terminal 2 was awarded a Skytrax 4-Star Terminal rating.  This reflects the terminal's high standards in staff efficiency, hospitality, service consistency, and language proficiency, a testament to MCIA’s commitment to delivering top-tier passenger experience, underpinned by exceptional service and product quality.

“The dedication of our airport staff plays a crucial role in our operations. Kudos to the Terminal 2 team for their outstanding performance! We are committed to going the extra mile to ensure the comfort and safety of our passengers,” Athanasios Titonis, Chief Executive Officer of Aboitiz InfraCapital GMR Megawide Cebu Airport Corporation said.

As part of its ongoing efforts to enhance the passenger experience, MCIA is actively campaigning for the Best Airport Staff award at the Skytrax World Airport Awards 2025. The 7-month campaign, dubbed 'Abiba Sugbo,' encourages the public to vote for MCIA in the Best Airport Staff category.

“Skytrax is more than just an award-giving body; it’s an internationally respected airport rating system that sets the benchmark for global airport standards. By striving for a Skytrax award, we are positioning MCIA as a world-class transfer gateway in the Philippines,” Aldwin Uy, Deputy Chief Operations Officer of AGMCAC added.

According to Inaki Ponio, Jr., Senior Manager for Airline Marketing and Tourism Development at AGMCAC, the support to international campaigns such as this not only enhance MCIA’s global presence but also potentially increase opportunities for new international routes to and from Cebu.

Mactan-Cebu International Airport (MCIA) is the second-largest airport in the Philippines. It serves over 11 million foreign and local passengers yearly, making it the second busiest airline hub in the country

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